insight6 is the Customer Experience (CX) specialist with a team covering the entire UK and Ireland. We work with over 1200 clients to measure, through our range of CX tools, the entire end-to-end customer journey.

Customer Experience is fast becoming the number one reason why a customer would choose your business and by 2020 it will overtake price as the key brand differentiator.

Using our unique icx6 model, insight6 can partner you to map, train and motivate your team to provide an unforgettable customer experience.

Our team of highly experienced Customer Experience Directors each have brilliant local knowledge on the businesses within their region. The CXD team has individual expertise in a number of sectors including law, pharmaceutical, retail and education and provide the very best service when it comes to training and mentoring.

When you work with insight6, transformation comes as standard.


Hammerson has been creating and managing some of the most exciting retail destinations and office buildings in Europe for over 50 years. Our strategy is to create value by developing and actively managing high quality properties to meet the needs of our occupiers, our partners and our shareholders.


As a Home Furnishing Retailer we believe that home is the most important place in the world. Our vision is to create the better everyday life for the many people. Our business idea is to offer a wide range of home furnishings with good design and function at prices so low that as many people as possible will be able to afford them. Most of the time, well-designed home furnishings are usually created for the few who can afford them. From the beginning, IKEA has taken a different path. We have decided to side with the many. That means responding to the home furnishing needs of people around the world. Becoming people and planet positive is an integrated part of our business; We help people live a more sustainable life at home with products that save water and energy, preserve food and minimise waste. This also applies beyond the home through the impact of our business and the role we have in society. Sponsoring the Sustainable category in the Reading Retail Awards felt natural, and the right thing to do! We are excited to be a part of the awards again.


Premier & Angels provides high quality driving lessons and intensive driving courses within a 10 mile radius of Reading and Basingstoke in Berkshire. Established for over 30 years, our instructors are fully approved by the Driver & Vehicle Standards Agency and are reliable and professional at all times. Male and female driving instructors are always available and we also offer both manual and automatic vehicle driving courses. All instructors and vehicles are UK registered and fully insured. Learn how to drive and pass your driving test quickly and safely with our wide range of flexible driving lessons and courses.


A network of brightly coloured buses, a massive focus on customer service and innovation have helped us reduce car dependency for access to Reading. Just like Reading’s retailers, we love our customers! We’re proud to support the retailers of Reading every day – bringing staff and thousands of customers to the shops, restaurants and other attractions that make Reading such a great place.


One of the first community interest companies in England, Reading UK CIC reconfigured into an Economic Development Company (EDC) in July 2007 and is now part of the government’s EDC Network. Its purpose is to promote and sustain the economic development of Reading to achieve sustainable prosperity for those that live, work, play, visit, do business and invest in the area.

specsavers opticians

Specsavers Opticians and Audiologists are delighted to announce its sponsorship of the Health & Wellbeing category at this year’s Reading Retail Awards.
Specsavers, located in Broad Street, recognises that customer service is paramount and expects this category to be well-represented by businesses who all strive to give Reading residents a professional service and great choice of quality products.
Specsavers in Reading emulates this sentiment at all times too, and understands that customer recommendation and satisfaction is paramount to its ongoing success.
Boasting over 30 years’ heritage in Reading, store director Don Watts and co-owner Ravi Bhardwaj are at the forefront of the store’s success and is proud to be one of the largest stores in the UK with an 80-strong team.
Its flagship status ensures everyone benefits from the latest cutting edge technology in optical and hearing services, and is always evolving to bring to market new, exciting innovations.
Supplementing their professionalism is a fantastic range of affordable and designer frames that cater for toddlers’ needs right up to grandparents.
Says retail director, Don Watts: ‘We are proud to be part of the Reading retail community. Our store has a local feel – all store directors and managers are ‘Trained in Reading’ and our spectacles that are finished to the highest possible standard at our on-site laboratory benefit from a ‘Made in Reading’ guarantee.’
Our sponsorship of this year’s Health, Beauty & Wellbeing category is an honour for us, to celebrate businesses like ours who strive for excellence every day of the week.’
Tel: 0118 956 900